Sales Unveiled: The Essential Beginner's Manual for Mastering All Market Offerings
Petra Booker
This audiobook is narrated by a digital voice.
This book is designed to lead readers on a journey of foundational knowledge and skills necessary for success in the ever-evolving and dynamic sales industry. With an expertly structured and easy-to-understand approach, it provides aspiring sales professionals with valuable insights and tips. From understanding market offerings to mastering effective sales strategies, Sales Unveiled equips beginners with the essential tools to confidently navigate the intricate field of sales.
Duration - 3h 45m.
Author - Petra Booker.
Narrator - Digital Voice Chris G.
Published Date - Sunday, 19 January 2025.
Copyright - © 2025 Le Quang Song ©.
Location:
United States
Description:
This audiobook is narrated by a digital voice. This book is designed to lead readers on a journey of foundational knowledge and skills necessary for success in the ever-evolving and dynamic sales industry. With an expertly structured and easy-to-understand approach, it provides aspiring sales professionals with valuable insights and tips. From understanding market offerings to mastering effective sales strategies, Sales Unveiled equips beginners with the essential tools to confidently navigate the intricate field of sales. Duration - 3h 45m. Author - Petra Booker. Narrator - Digital Voice Chris G. Published Date - Sunday, 19 January 2025. Copyright - © 2025 Le Quang Song ©.
Language:
English
Chapter 1: Introduction - Unlocking the Power of Sales 5
Duration:00:04:02
1.1 The Importance of Sales 11
Duration:00:03:02
1.2 Defining Sales 16
Duration:00:03:25
1.3 My Personal Journey into Sales 21
Duration:00:03:36
Chapter 2: Understanding the Sales Process 27
Duration:00:03:47
2.1 The Psychology of Selling 33
Duration:00:04:13
2.2 Steps of the Sales Process 39
Duration:00:03:27
2.2.1 Prospecting and Lead Generation 44
Duration:00:03:22
2.2.2 Building Rapport and Establishing Trust 49
Duration:00:03:35
2.2.3 Identifying Customer Needs and Wants 55
Duration:00:03:23
2.2.4 Presenting the Product or Service 60
Duration:00:03:08
2.2.5 Handling Objections 65
Duration:00:03:33
2.2.6 Closing the Sale 70
Duration:00:04:02
2.2.7 Follow-up and Customer Relationship Management 76
Duration:00:04:44
Chapter 3: Creating an Effective Sales Strategy 83
Duration:00:04:56
3.1 Setting Clear Sales Goals 90
Duration:00:03:27
3.2 Identifying Your Target Market 95
Duration:00:03:31
3.3 Developing a Unique Selling Proposition 100
Duration:00:03:41
3.4 Crafting an Elevator Pitch 106
Duration:00:02:55
3.5 Identifying Key Sales Channels 111
Duration:00:04:14
3.6 Building an Effective Sales Team 117
Duration:00:03:50
Chapter 4: Mastering Sales Techniques 123
Duration:00:03:18
4.1 Active Listening and Effective Communication 128
Duration:00:02:49
4.2 Questioning and Probing Techniques 133
Duration:00:03:11
4.3 The Art of Persuasion 138
Duration:00:03:52
4.4 Overcoming Sales Objections 144
Duration:00:04:26
4.5 Negotiation Strategies 151
Duration:00:03:30
4.6 Importance of Product Knowledge 156
Duration:00:03:32
Chapter 5: Building Customer Relationships 161
Duration:00:03:34
5.1 Customer-Centric Sales Approach 167
Duration:00:03:41
5.2 Personalization and Tailoring the Sales Process 173
Duration:00:03:34
5.3 Effective Networking and Relationship Building 179
Duration:00:03:58
5.4 Importance of Post-Sale Support 185
Duration:00:03:46
5.5 Handling Customer Feedback and Complaints 191
Duration:00:04:44
5.6 Cultivating Long-Term Customer Loyalty 198
Duration:00:04:36
Chapter 6: Sales Ethics and Professionalism 205
Duration:00:03:46
6.1 Understanding Ethical Sales Practices 211
Duration:00:03:43
6.2 Dealing with Ethical Dilemmas 217
Duration:00:03:02
6.3 Maintaining Professionalism in Sales 222
Duration:00:03:00
6.4 Building a Positive Reputation 227
Duration:00:03:44
Chapter 7: Overcoming Sales Challenges 232
Duration:00:04:41
7.1 Dealing with Rejection 239
Duration:00:03:58
7.2 Overcoming Sales Slumps 245
Duration:00:03:37
7.3 Competition and Market Challenges 250
Duration:00:03:56
7.4 Adapting to Changing Consumer Behavior 256
Duration:00:02:50
7.5 Navigating Sales Plateaus 261
Duration:00:03:52
Chapter 8: Harnessing the Power of Technology in Sales 267
Duration:00:03:37
8.1 Utilizing Sales Automation Tools 272
Duration:00:03:24
8.2 Incorporating Social Media and Online Platforms 277
Duration:00:03:22
8.3 Customer Relationship Management (CRM) Systems 282
Duration:00:03:41
8.4 Leveraging Data and Analytics 288
Duration:00:03:56
8.5 Maximizing Mobile Sales 294
Duration:00:03:56
Chapter 9: Sales Metrics and Performance Evaluation 300
Duration:00:04:44
9.1 Importance of Measuring Sales Metrics 307
Duration:00:04:06
9.2 Tracking Key Performance Indicators (KPIs) 313
Duration:00:03:27
9.3 Evaluating Sales Team Performance 318
Duration:00:03:29
9.4 Continuous Improvement and Training 323
Duration:00:04:02
Chapter 10: Conclusion - Enriching Your Sales Journey 329
Duration:00:03:04
10.1 Recapitulation of Key Concepts 334
Duration:00:03:14
10.2 Embracing Sales as a Lifelong Learning Experience 339
Duration:00:03:05
10.3 Final Thoughts and Words of Advice 344
Duration:00:03:22