Sales without Sleaze: The Ethical Guide to Maintaining Integrity and Success in Sales
Tony Gutierrez
This audiobook is narrated by a digital voice.
Sales without Sleaze is a comprehensive guide that explores the delicate balance between integrity and success in the field of sales. Delve into the ethical principles and strategies that professionals employ to maintain their values while achieving remarkable results. With a keen focus on building genuine connections and fostering trust, this book offers invaluable insights into upholding integrity as a salesperson, thereby fostering long-lasting success.
Duration - 6h 58m.
Author - Tony Gutierrez.
Narrator - Digital Voice Alistair G.
Published Date - Monday, 20 January 2025.
Copyright - © 2025 William A. Lascara ©.
Location:
United States
Networks:
Tony Gutierrez
Digital Voice Alistair G
William A. Lascara
English Audiobooks
Findaway Audiobooks
Description:
This audiobook is narrated by a digital voice. Sales without Sleaze is a comprehensive guide that explores the delicate balance between integrity and success in the field of sales. Delve into the ethical principles and strategies that professionals employ to maintain their values while achieving remarkable results. With a keen focus on building genuine connections and fostering trust, this book offers invaluable insights into upholding integrity as a salesperson, thereby fostering long-lasting success. Duration - 6h 58m. Author - Tony Gutierrez. Narrator - Digital Voice Alistair G. Published Date - Monday, 20 January 2025. Copyright - © 2025 William A. Lascara ©.
Language:
English
- Importance of sales ethics for maintaining integrity in business 10
Duration:00:03:40
- the book's objective to provide ethical guidelines for sales practices 14
Duration:00:03:23
- Illustration of the impact of unethical sales practices on the business and stakeholders 18
Duration:00:04:14
- Explanation of why sales professionals should prioritize ethical behavior 23
Duration:00:03:51
Chapter 2: What are Sales Ethics? 27
Duration:00:04:28
- Definition and explanation of sales ethics 33
Duration:00:03:38
- Importance of distinguishing between legal and ethical sales practices 37
Duration:00:04:29
- Exploration of ethical dilemmas faced by sales professionals 42
Duration:00:05:03
- Discussion on the benefits of conducting sales ethically 48
Duration:00:04:27
Chapter 3: The Importance of Integrity in Sales 53
Duration:00:04:23
- Detailed emphasis on the significance of integrity in sales 58
Duration:00:03:58
- Showcase of relevant statistics highlighting the correlation between ethical sales practices and customer loyalty 63
Duration:00:04:12
- Examination of the risks associated with compromising integrity 68
Duration:00:03:33
- Real-life examples of companies succeeding due to maintaining ethical sales approaches 72
Duration:00:04:00
Chapter 4: Building Trust with Customers 77
Duration:00:04:42
- Discussion on the role of trust in sales relationships 83
Duration:00:03:34
- Strategies for building trust with customers, including open communication and transparency 87
Duration:00:03:39
- Explanations of how trust impacts customer loyalty and referrals 92
Duration:00:03:55
- Case studies of successful customer relationship management 96
Duration:00:04:16
Chapter 5: Ethical Sales Techniques 101
Duration:00:04:01
- Exploration of various ethical selling techniques 106
Duration:00:03:58
- Identification and evaluation of common unethical sales practices 111
Duration:00:05:08
- Ethical selling tips and guidelines, including focus on personalized solution selling 117
Duration:00:04:26
- Case studies of successful ethical sales strategies 122
Duration:00:03:55
Chapter 6: The Ethics of Persuasion in Sales 127
Duration:00:04:44
- Examination of the fine line between ethical persuasion and manipulation 133
Duration:00:04:41
- Discussion on ethical techniques for influencing customer decisions 138
Duration:00:04:36
- Ethical principles to follow when attempting to persuade customers effectively 143
Duration:00:03:52
- Real-life examples of persuasive sales strategies while maintaining ethical standards 148
Duration:00:03:39
Chapter 7: The Influence of Sales Culture on Ethics 152
Duration:00:06:20
- Analysis of the influence of organizational culture on sales ethics 160
Duration:00:04:44
- Detailed examination of the impact of sales targets and incentives on ethical behavior 166
Duration:00:04:59
- Strategies for developing a sales culture that promotes ethical practices 172
Duration:00:05:21
- Case studies of companies with strong ethical sales culture 178
Duration:00:04:45
Chapter 8: Ethical Sales Leadership and Management 184
Duration:00:03:24
- Importance of ethical leadership and management in shaping sales practices 188
Duration:00:04:00
- Characteristics of ethical sales leaders and how they inspire ethical behavior 193
Duration:00:03:53
- Strategies for creating an ethical sales team and fostering an ethical organization 198
Duration:00:04:39
- Detailed account of ethical leadership in various real-life sales scenarios 203
Duration:00:04:36
Chapter 9: The Customer's Perspective on Sales Ethics 209
Duration:00:02:59
- Exploration of how customers perceive ethical sales practices 213
Duration:00:04:06
- Understanding customer ethics as the basis for ethical sales approach 218
Duration:00:04:30
- Examination of the impact of unethical sales tactics on customers' trust and loyalty 223
Duration:00:04:55
- Insights on aligning customers' values with the sales process 229
Duration:00:04:23
Chapter 10: Navigating Ethical Challenges in Sales 234
Duration:00:04:56
- Common ethical challenges faced by sales professionals 240
Duration:00:04:14
- Strategies for identifying and addressing ethical dilemmas in real-time 245
Duration:00:04:28
- Discussion on ethical decision-making processes 250
Duration:00:04:10
- Case studies highlighting how ethical challenges impact sales outcomes 255
Duration:00:04:10
Chapter 11: Ethical Sales Training and Education 260
Duration:00:03:36
- Importance of ethical sales training for sales professionals 264
Duration:00:04:02
- Strategies for integrating ethical principles in sales training programs 269
Duration:00:05:25
- Discussion on the role of continuous education and professional development in promoting ethical sales practices 275
Duration:00:04:18
- Case studies of organizations reinforcing ethical behavior through training and education 280
Duration:00:04:20
Chapter 12: Ethics and Negotiation in Sales 285
Duration:00:03:52
- Examination of ethical considerations in the negotiation process 290
Duration:00:04:24
- Guidelines for maintaining integrity during negotiation interactions 295
Duration:00:04:24
- Strategies for win-win negotiations without compromising ethical values 300
Duration:00:05:18
- Real-life examples of successful sales negotiations rooted in ethical principles 306
Duration:00:04:01
Chapter 13: The Role of Technology in Ethical Sales Practices 310
Duration:00:04:20
- Discussion on the ethical challenges posed by technological advancements in sales 315
Duration:00:04:23
- Explanation of how technology can facilitate ethical sales practices 320
Duration:00:03:42
- Exploration of the ethical implications of data usage and privacy in sales 324
Duration:00:04:24
- Demonstration of companies leveraging technology for ethical selling 329
Duration:00:03:55
Chapter 14: Balancing Sales Objectives and Ethics 333
Duration:00:04:25
- Understanding the balance between organizational sales goals and ethical behavior 339
Duration:00:05:20
- Strategies for aligning sales objectives with ethical practices 346
Duration:00:04:18
- Examination of the implications of prioritizing short-term gains over long-term ethical success 351
Duration:00:04:27
- Case studies of companies achieving sustainable success through ethical sales practices 356
Duration:00:04:13
Chapter 15: Ethical Issues in Specific Sales Environments 361
Duration:00:04:54
- Analyses of unique ethical issues in various sales environments such as B2B, B2C, and online sales 367
Duration:00:04:06
- Strategies for addressing industry-specific ethical challenges 372
Duration:00:05:26
- Real-life examples of organizations creating ethical sales practices tailored to their respective environments 378
Duration:00:04:29
Chapter 16: Ethics and Social Responsibility in Sales 383
Duration:00:04:26
- Importance of social responsibility in sales practices 388
Duration:00:04:03
- Exploration of ethical considerations related to business sustainability and corporate social responsibility (CSR) 392
Duration:00:05:31
- Examples of companies aligning sales practices with social and environmental responsibilities 398
Duration:00:04:23
- Discussion of the potential impact on sales when social responsibility becomes a priority 403
Duration:00:04:46
Chapter 17: Ethical Selling in a Global Context 409
Duration:00:05:22
- Examination of ethical challenges arising in a global sales environment 416
Duration:00:04:32
- Cultural considerations and ethical norms in international sales 421
Duration:00:04:27
- Strategies for maintaining ethical practices across different cultures and markets 426
Duration:00:05:19
- Case studies of companies navigating global sales ethically 432
Duration:00:04:37
Chapter 18: Ethical Sales and Legal Compliance 437
Duration:00:04:44
- Understanding the intersection between ethical sales and legal compliance 443
Duration:00:04:11
- Importance of adhering to legal and regulatory frameworks while maintaining ethical behavior 448
Duration:00:04:35
- Discussion on the consequences of non-compliance with both ethical and legal standards 453
Duration:00:04:11
- Real-life examples of organizations facing legal implications due to unethical sales practices 458
Duration:00:04:00
Chapter 19: Ethical Sales in the Digital Age 463
Duration:00:03:56
- Examination of the impact of digital advancements on sales ethics 468
Duration:00:04:45
- Discussion on the ethical challenges posed by online sales, data analytics, and online advertising 474
Duration:00:04:19
- Strategies for maintaining ethicality in a rapidly evolving digital landscape 479
Duration:00:04:13
- Examples of companies successfully adapting ethical sales practices in the digital age 484
Duration:00:04:03
Chapter 20: Conclusion 488
Duration:00:00:01
- Recapitulation of the importance of sales ethics for maintaining integrity in sales practices 489
Duration:00:04:14
- sales professionals to prioritize and embrace ethical behavior 494
Duration:00:04:01
- Final thoughts on the future of sales ethics and its potential impact on the business world. 499
Duration:00:03:48