The Concept of e-Commerce
Dr. Rohit Sublaik
This audiobook is narrated by a digital voice.
The importance of E-Commerce is increasing day by day. Variety of products can be shopped online with the help of the internet. The present customers' are well versed to the process of online shopping. Online shopping has become more popular among customers' as compared to traditional brick-and-mortar stores. As a result of technological advancements, the online buying behavior of the customers' has also undergone a drastic change.
Duration - 1h 23m.
Author - Dr. Rohit Sublaik.
Narrator - Digital Voice Mike G.
Published Date - Monday, 20 January 2025.
Copyright - © 2023 Author ©.
Location:
United States
Description:
This audiobook is narrated by a digital voice. The importance of E-Commerce is increasing day by day. Variety of products can be shopped online with the help of the internet. The present customers' are well versed to the process of online shopping. Online shopping has become more popular among customers' as compared to traditional brick-and-mortar stores. As a result of technological advancements, the online buying behavior of the customers' has also undergone a drastic change. Duration - 1h 23m. Author - Dr. Rohit Sublaik. Narrator - Digital Voice Mike G. Published Date - Monday, 20 January 2025. Copyright - © 2023 Author ©.
Language:
English
The Concept of e-Commerce
Duration:00:03:26
CHAPTER 1
Duration:00:00:03
E-COMMERCE
Duration:00:00:44
1.1 MEANING OF E-COMMERCE
Duration:00:02:43
1.2 FEATURES OF E-COMMERCE
Duration:00:04:49
1.3 CLASSIFICATION OF E-COMMERCE
Duration:00:01:00
1.3.1 Business to Business (B2B)
Duration:00:00:31
Figure 1.3.1: Business to Business (B2B) E-Commerce
Duration:00:00:40
1.3.2 Business to Consumer (B2C)
Duration:00:01:17
1.3.3 Consumer to Consumer (C2C)
Duration:00:00:33
Figure 1.3.3: Consumer to Consumer (C2C) E-Commerce
Duration:00:00:33
1.3.4 Consumer to Business (C2B)
Duration:00:00:40
Figure 1.3.4: Consumer to Business (C2B) E-Commerce
Duration:00:00:06
1.3.5 Business to Government (B2G)
Duration:00:00:50
Figure 1.3.5: Business to Government (B2G) E- Commerce
Duration:00:00:06
1.3.6 Government to Business (G2B)
Duration:00:00:54
Figure 1.3.6: Government to Business (G2B) E-Commerce
Duration:00:00:06
1.3.7 Government to Citizen (G2C)
Duration:00:00:37
Figure 1.3.7: Government to Citizen (G2C) E-Commerce
Duration:00:00:06
1.3.8 Consumer to Government (C2G)
Duration:00:00:26
Figure 1.3.8: Consumer to Government (C2G) E-Commerce
Duration:00:00:06
1.3.9 Government to Government (G2G)
Duration:00:00:57
1.4 ADVANTAGES AND DISADVANTAGES OF E-COMMERCE
Duration:00:00:18
1.4.1 Advantages of E-commerce
Duration:00:00:10
Advantages to Business Organization:
Duration:00:00:50
Advantages to Customers:
Duration:00:00:53
1.4.2 Disadvantages of E-commerce
Duration:00:00:09
Disadvantages to Business Organization
Duration:00:01:00
Disadvantages to Customers:
Duration:00:01:05
CHAPTER 2
Duration:00:00:03
SHOPPING
Duration:00:02:52
2.1 ONLINE SHOPPING & OFFLINE SHOPPING
Duration:00:00:04
2.1.1 Online Shopping
Duration:00:00:26
2.1.2 Offline Shopping
Duration:00:00:30
2.1.3 Brief Comparison of Online & Offline Shopping
Duration:00:01:29
2.2 ONLINE SHOPPING TRENDS IN INDIA
Duration:00:00:30
2.2.1 India’s Online Shopping Market is small but will grow strongly
Duration:00:01:18
2.2.2 The Online Shopping Market in India is Poised for Rapid Growth
Duration:00:00:37
1. Venture capitalists are bullish on online shopping growth
Duration:00:00:51
2. Online grocery shopping is starting to appeal to the upper- and middle-class consumer.
Duration:00:00:25
3. Online shopping is expanding into nonmetropolitan India
Duration:00:00:53
4. Large retailers are looking to build an online presence
Duration:00:00:34
5. Social media and mobile are helping accelerate online shopping adoption
Duration:00:00:37
2.3 BENEFITS OF ONLINE SHOPPING
Duration:00:00:20
Benefits to Customer:
Duration:00:00:19
2. No Standing in queue or being placed on Hold evermore
Duration:00:00:13
3. Easier to Compare Prices
Duration:00:00:12
4. Lots of Choices
Duration:00:00:23
5. Stores Are Open All the Time
Duration:00:00:10
6. Common Availability of Coupons and Deals
Duration:00:00:15
7. Instantaneous Purchase of Digital Goods
Duration:00:00:17
8. Reviews
Duration:00:00:23
Benefits to Vendor:
Duration:00:00:15
2. Ability to Buy and Sell to Other Consumers
Duration:00:00:15
3. Ability to Have Vendors Bid for Your Business
Duration:00:00:15
4. Not about "Location Location Location"
Duration:00:00:16
5. Ability to Scale Up Rapidly
Duration:00:00:23
6. Ease of Communication
Duration:00:00:14
7. Superior Customization
Duration:00:00:14
8. No Need to Handle Currency Notes
Duration:00:00:28
9. Efficient Procurement
Duration:00:00:13
10. Superior Inventory Management
Duration:00:00:15
11. Reduced Employee Costs
Duration:00:00:17
12. Gain Search Engine Traffic
Duration:00:00:15
13. Ability to Track Logistics
Duration:00:00:17
14. Ability to Sell Low Volume Goods Too
Duration:00:00:25
2.4 DRAWBACKS OF ONLINE SHOPPING
Duration:00:00:12
Drawbacks to Customer:
Duration:00:05:45
Drawbacks to Vendor:
Duration:00:02:34
2.5 ONLINE SHOPPING WEBSITES IN INDIA
Duration:00:05:44
CHAPTER 3
Duration:00:00:03
CONSUMER BEHAVIOUR
Duration:00:02:28
3.1 MAJOR FACTORS INFLUENCING BUYER BEHAVIOUR
Duration:00:03:04
3. Personal Factors
Duration:00:04:09
3.2 BUYING ROLES
Duration:00:00:30
3.3 CUSTOMER BUYING BEHAVIOUR PATTERNS
Duration:00:02:46
3.4 STAGES IN CONSUMER DECISION MAKING PROCESS
Duration:00:00:24
Figure 3.4: Consumer Decision Making Process
Duration:00:02:09
3.5 CONSUMER ELECTRONICS & BUYING BEHAVIOUR
Duration:00:01:20
REFERENCES
Duration:00:08:04
Connect with Publisher
Duration:00:00:29