TIQUE Talks

What does it really take to build a high-performing team in the travel industry? Sarah Fazendin, founder of Videre Travel, spills it all. From solo advisor to visionary team leader, she shares the exact strategies that helped her scale with intention without sacrificing quality or cohesion. In this episode, you’ll learn how Sarah sets clear expectations, builds a strong company culture, and hires for more than just experience. She breaks down her onboarding process, her approach to outsourcing backend tasks, and how she keeps her team focused on what they do best: creating unforgettable travel experiences. You’ll also hear how she transitioned her advisors under one brand, fosters camaraderie, and screens for the right fit as she continues to grow. It’s an honest, behind-the-scenes look at building a team that’s aligned, empowered, and built to last! Connect with Sarah Fazendin: Sarah founded Videre Travel in 2015 with a bold vision: to transform travel into a collection of life's most extraordinary moments. Today, she leads a powerhouse team of luxury travel specialists and a global network of elite partners, all dedicated to crafting seamless, one-of-a-kind journeys for discerning travelers. Before launching Videre Travel, Sarah spent nearly two decades at the forefront of luxury travel—curating high-end African safaris, collaborating with the continent’s top camps and lodges, and pioneering groundbreaking wildlife experiences that redefined the meaning of luxury adventure. Her expertise has earned her regular features in leading international media, including NPR's Marketplace and Bloomberg. Since 2020, she has been recognized annually as a Top Travel Specialist by Condé Nast Traveler, a testament to her influence in the world of luxury travel. videretravel.com Today we will cover: → PLUG-AND-PLAY JOB DESCRIPTIONS Grab these job descriptions, tweak them to fit your business, and start building a team that lets you step into your actual CEO role! JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

Stephanie Malakie, founder of Empress Travel Club, discusses a business model that’s gaining serious traction in the luxury travel world: memberships! The same concept behind your favorite wine club or go-to subscription service is now helping travel advisors lock in dream clients and keep them for the long haul. Stephanie shares why today’s ultra-wealthy travelers are craving more than just beautiful vacations. They’re looking for trusted partners who get them, know their preferences before they say a word, and can pull off flawless, one-of-a-kind experiences all year long. You’ll hear the magic behind her high-touch approach, how she structures her membership model without overcommitting, and how to grow your client base through authentic relationships and high-value referrals. If you’re curious about adding more exclusivity, ease, and long-game strategy to your business, this episode is a must-listen! Connect with Stephanie Malakie: Growing up on the west coast of Canada with a family who loved to travel, Stephanie developed an appreciation for international destinations from a young age. Her early adventures to places like Egypt, Europe, Central America, and Asia ignited her passion for exploring the world. After completing her degree in Business Management from the University of British Columbia in Canada and the University of Melbourne in Australia, Stephanie moved to Hawaii. There, she joined a management program at Four Seasons Resorts, working across various operational hotel management roles. She eventually managed a VIP client program for years before transitioning to a luxury travel agency and concierge firm. After gaining further experience in the industry, Stephanie founded Empress - a company catering to discerning clients looking for seamless, unique and luxurious travel experiences across the globe. She is based in Kona, Hawaii leading a team that spans from Hawaii to Portugal, allowing Empress to provide 24 hour client coverage. empresstravelclub.com Today we will cover: → SOP TEMPLATE & CHECKLIST Consider this your secret weapon for creating clear, step-by-step processes that eliminate guesswork, save time, and make delegation effortless. JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

Followers are great, but clients pay the bills! Katie Brown, founder of Hey Party People and a top-performing agent at Travelmation, tackles a question so many travel advisors and business owners wrestle with: How do you actually turn followers into clients? In this episode, Katie shares how she went from joining the travel industry to fund her son’s adoption to building a $7M business in just five years. She dives into the strategies behind her success like using personal storytelling, authentic branding, and strategic content to grow an engaged Instagram audience of over 50,000. You’ll hear how she blends lifestyle and travel, why showing up as yourself is a business superpower, and how short-form video helps her turn online visibility into real sales. Whether you’re a travel advisor or online business owner looking to grow your audience and your revenue, Katie’s insights will help you ditch the algorithm obsession and start building trust that actually converts! Connect with Katie Brown: heypartypeople.travel Instagram: @itskatiejobro Today we will cover: → TECH STACK CHECKLIST Download the foolproof guide to the only tools you need to streamline your workflow, cut your admin time in half, and run your business like a well-oiled machine. JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

Ever feel like your business can’t grow unless you’re in control of everything? Think again! Lindsey Epperly, Founder and Chairwoman of Jetset World Travel, shares how stepping back can actually unlock your next level of success and why letting go is a power move, not a setback. From starting in the travel industry at 19 to building a multimillion dollar company and eventually stepping down as CEO, Lindsey’s journey is full of lessons on growth, leadership, and evolution. She dives into the mindset shifts required to scale, including recognizing when fresh leadership is needed and how to navigate imposter syndrome as you transition from founder to visionary. If you’re growing, pivoting, or reevaluating your role, this conversation is your reminder that sometimes the smartest move is stepping back so your business can leap forward. Connect with Lindsey Epperly: jetsetworldtravel.com Who Made You the Boss? o-nr.org Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

What do construction sites and luxury vacations have in common? A lot more than you’d think! This episode explores the parallels between project management and travel advising with Curated by Cara founder and Travel + Leisure Rising Star, Cara Donleavy. Cara shares how her background managing multi-million dollar construction sites laid the foundation for her booming luxury travel business. From timelines and budgeting to risk management and client communication, she brings a project-based mindset to every itinerary she creates, ensuring each trip runs as seamlessly behind the scenes as it feels to her clients. Hear how she transitioned from part-time to full-time advisor, the systems and tools that keep her business running smoothly, and how she approaches budgeting, boundaries, and scaling with intention. Press play to learn why every trip deserves a project plan, and how that mindset can take your business to the next level! About Cara Donleavy: Cara is the founder and proud owner of Curated By Cara, a luxury travel company specializing in bespoke itinerary design. Since launching her business in 2022, she has been dedicated to crafting unforgettable experiences tailored to each traveler’s unique style and preferences. Based in Boston, MA, Cara works with families, couples, and groups to curate dream vacations that are seamless, inspiring, and stress-free. At Curated By Cara, the mission is simple: take the stress out of travel planning and replace it with pure excitement. The team handles all the details—research, booking, and beyond—specializing in luxury accommodations and thoughtfully curated experiences you won’t find just anywhere. curatedbycaratravel.com @curatedbycaratravel Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

→ Sun & Sand Client Communication Templates: Your go-to workflow for smooth, stress-free beach and all-inclusive bookings. Ever feel like you’re trying to be everything to everyone? In this episode, Lori Gold from Explore More Mexico explains why niching down might just be the best thing you can do for your travel business. Lori’s story starts with a free trip to Mexico and ends with her building a thriving, passion-fueled career as a Riviera Maya expert. She shares how focusing on one destination has made her work easier, more profitable, and way more fulfilling. Learn about the power of firsthand experience, how to market yourself as a true specialist, and why simplifying your services can actually help you stand out and serve your clients better. If you’ve ever wondered whether it’s worth picking a lane and going all in, this is your sign! Tune in for a behind-the-scenes look at how specialization can take your travel business to the next level (with a lot less stress along the way). About Lori Gold: Lori has spent the past 16 years planning travel for her clients, with over 8 of those years living in the Mexican Caribbean. Her deep-rooted passion for the region has naturally evolved into a commitment to education—sharing her knowledge with fellow travel advisors to help them better understand and sell this destination with confidence. She spends her time exploring every corner of the Mexican Caribbean, from hidden gems to well-known resorts, participating in tours, and getting to know the destination inside and out. Through this hands-on experience, Lori has developed a suite of accessible resources and engaging classes designed specifically for travel advisors. She knows that a well-informed advisor has the power to elevate a client’s experience—and she’s on a mission to make that possible for as many advisors as she can. Facebook group: facebook.com/groups/theresortsoftherivieramaya Mexperts: exploremoremexico.com/mexperts-membership Mexican Caribbean 101: exploremoremexico.com/offers/T7WSDFks/checkout exploremoremexico.com/offers/MP3KunVM/checkout Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

Colors do more for your brand than just look pretty. Amandolin Webb of Smeuse Studio dives into the psychology of color and how it plays a major role in creating emotional connections, influencing perception, and building trust with your ideal audience. You’ll learn what different colors say about your brand, how to build a cohesive palette that aligns with your business goals, and the biggest mistakes to avoid when choosing your colors. Whether you're picking a palette for the first time or refreshing your brand visuals, this conversation will help you make intentional, strategic choices that leave a lasting impression. From choosing your anchor and accent colors to understanding what color actually signals to your audience, Amandolin breaks it all down in a way that’s easy to understand and fun to apply! About Amandolin Webb: Amandolin is the founder of Smeuse Studio, a boutique branding and web design studio helping travel advisors and creative entrepreneurs show up with clarity, confidence, and style. Formerly the Creative Director at Tique, she now brings over a decade of design experience into her signature semi-custom and custom services—making high-end branding feel streamlined, strategic, and actually enjoyable. Think of her as your design-savvy big sister—here to cut through the chaos and help build an online presence you’re proud of. smeusestudio.com Today we will cover: Go With Gray TravelAbby Away TravelYour Travel Joy Listen to Previous Episodes: 11. How To Define Your Dream Client & Why It's Important For Your Travel Brand with Amandolin Webb (Part 1) 12. Using Proper Branding To Attract Dream Clients with Amandolin Webb (Part 2) 16. The Importance Of Building An Authentic Brand with Amandolin Webb JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

A seamless client experience doesn’t happen by accident - it’s built with intention. Tique’s Workflow Manager, Ashlyn Puckett, shares why niche workflows are the key to delivering personalized journeys that impress at every step. From Disney vacations and destination weddings to luxury cruises, you’ll learn how to tailor your systems to different trip types, master strategic timing, and use touchpoints and feedback to build lasting trust. Ashlyn also breaks down how to balance automation with personal connection, avoid common workflow pitfalls, and audit your client experience to ensure every detail aligns with your goals. Whether you're refining your processes or starting fresh, this conversation will help you create workflows that feel effortless for you and your clients! Listen Episode 115: How Buyer Psychology Is Changing (& What To Do About It) Explore Tique’s Client Communication Templates. Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

Learn how to confidently break into a new niche - specifically the wild world of safari travel! In this episode, Clint Saint, owner of Live Life African Safari Getaways, shares how travel advisors can successfully enter the safari market without needing to be experts in every detail. From building strong supplier partnerships to setting client expectations and marketing with heart, this conversation walks through what it really takes to sell unforgettable African adventures. You'll learn how to navigate emotional experiences like the Great Migration, why FAM trips are helpful but not required, and how to position yourself as the go-to expert for clients seeking once-in-a-lifetime trips. If you’re ready to expand your travel offerings and bring Africa’s magic to your clients, this one’s for you! Connect with Clint Saint: livelifesafaris.com Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

Budget discussions with clients aren’t always easy, but what if they didn’t have to be so awkward? Courtney Gardner, founder of Fisher and Stout, unpacks how travel advisors can confidently navigate those tricky money conversations while building trust and delivering unforgettable experiences. With a 99% referral rate, she walks through how she sets the tone from the very first call, focusing on how clients want to feel on their trip and not just what they want to spend. Learn how to handle misaligned expectations with grace, educate clients on the value of what they're getting, and use transparent pricing as a trust-building tool. If you’ve ever struggled with vague budgets or felt stuck when clients dream big but spend small, this conversation is the clarity you’ve been craving. About Courtney Gardner: Courtney is the founder of Fisher & Stout Travel, a boutique travel advisory specializing in custom, high-end experiences. Born and raised in Idaho, Courtney spent 20 years working in theatre and film, honing her ability to craft compelling narratives—something she now brings into the world of travel. She doesn’t just plan trips; she designs immersive stories, using a mix of meticulous planning and gut instinct to create journeys that feel effortless yet extraordinary. After starting Fisher & Stout in Arkansas, she’s built a reputation for curating seamless, meaningful travel experiences that allow her clients to discover the world in a way that’s uniquely their own. fisherandstout.com Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

JOIN THE NICHE COMMUNITY What if the key to unlocking your next level isn’t just strategy but connection? In this episode, Robin and Jennifer discuss five key reasons why every travel advisor needs a strong community around them. From increasing your income and accessing exclusive opportunities to finding mentorship and preventing burnout, surrounding yourself with the right people can truly transform your business. You’ll hear surprising stats (like how connected advisors earn 26% more!) and insights on how community builds credibility, trust, and long-term success. Plus, get an inside look at the Niche Community - a supportive space designed specifically for driven advisors like you. Because here’s the truth: business isn’t meant to be navigated alone. Tune in and find out why community might just be your most valuable business asset! Today we will cover: _____ FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

What makes a trip truly unforgettable? Celebrations! Whether it's a honeymoon, anniversary, or a milestone birthday, these moments deserve more than a standard itinerary. Jim Augerinos (also known as Mr. Honeymoon) has built a reputation for crafting extraordinary, personalized experiences. In this episode, he shares the secrets behind making clients feel special - through thoughtful details, deep understanding of their vision, and surprise touches that turn a trip into a cherished memory. From personal touches to unforgettable surprises, learn how to enhance your client’s celebrations and create trips that leave a lasting impact! About Jim Augerinos: Jim, also known as Mr. Honeymoon, grew up in the travel business—his family founded their agency in 1989—and he has been exploring the world ever since. Having personally visited 70 countries (and counting), he specializes in planning unforgettable honeymoons, babymoons, anniversary trips, and multi-generational getaways. His work has been featured in The Washington Post, Wall Street Journal, Martha Stewart Weddings, Washingtonian Magazine, and Travel Weekly, and he has appeared on the cover of Luxury Travel Advisor. He is also a proud Travel + Leisure A-List advisor. Whether designing a luxe beach escape or a deep cultural adventure, Jim brings firsthand experience, global connections, and a personal touch to every trip he curates. perfecthoneymoons.com Today we will cover: JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

Running a travel business isn’t just about booking dreamy getaways. It takes strategy, smart money moves, and strong industry connections. Kemi Wells-Conrad, Founder and President of Wells Luxury Travel, joins this episode to share insights into what it really takes to grow a thriving travel agency while maintaining work-life balance. She dives into startup costs, pricing strategies that protect your time, and the power of networking to build a thriving business. Plus, she gets real about setting boundaries and making self-care a priority. If you want to scale sustainably and actually enjoy the journey, this episode is for you! About Kemi Wells-Conrad: Originally from the UK, Kemi instantly fell in love with Vancouver when she moved to Canada in 2012. With an insatiable passion for travel, Kemi has visited more than 80 countries, lived on three different continents and visited all seven. With a degree in public relations, Kemi has worked for global brands in various marketing, event and communication roles. In 2014, Kemi joined the travel industry, working as the Director of Sales – Corporate and Leisure at North South Travel, where she oversaw the team, handled all strategic partnerships, sales and marketing for the agency. Six years later, at the start of 2021, Kemi decided to launch her own agency, Wells Luxury Travel, a boutique collective for advisors specializing in four key pillars: adventure, celebration, sustainability and wellness travel. Kemi is a proud member of the Travel + Leisure Advisory Board, is a featured A-Lister in their annual awards and sits on the advisory board for National Geographic Lindblad Expeditions. Kemi previously ran the Young Travel Professionals and then Millennials in Travel Vancouver chapter, as well as sitting on Virtuoso’s Global Member Advisory Board for over 6 years. She has been quoted and featured in a variety of publications, including Travel + Leisure, Robb Report, CNBC and BRIDES. wellsluxurytravel.com Today we will cover: VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

AI isn’t just the future - it’s transforming the travel industry right now! In this episode, AI-powered business solutions expert Kha Ly reveals how travel advisors can leverage artificial intelligence to streamline workflows, personalize client experiences, and scale their businesses like never before. From crafting compelling content and conducting in-depth research to automating tedious tasks, AI is the ultimate business partner! Kha busts common AI myths and explains how it enhances creativity rather than replacing it. He also dives into how AI strengthens client relationships with hyper-personalized communication and high-value engagement. If you’re a travel advisor wondering how to stay ahead of the curve, this conversation is packed with mind-blowing insights you won’t want to miss! About Kha Ly: Kha Ly is a visionary Marketing Technologist who has spent 25 years at the forefront of digital innovation. From crafting Google's early ground-breaking AdWords campaigns to shaping Meta's advertising platform, Kha has been a driving force in digital marketing's evolution. Kha's role is set to revolutionize how travel advisors approach marketing. His expertise will empower you to navigate the ever-evolving landscape, harnessing the power of digital and AI technologies to enhance your reach and effectiveness. Join Kha to unlock the power of AI and position yourself at the cutting edge of travel marketing. Prepare to revolutionize your approach and drive growth in the digital age. facebook.com/itsallaboutkha Today we will cover: VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

As tax season looms, many travel advisors find themselves in unfamiliar waters. Organizing finances and preparing for tax filings can be daunting, but with the right knowledge and strategies, this annual chore becomes much more manageable. In this episode, tax expert Andrew Roed shares tips to help travel advisors stay organized, save money, and avoid costly mistakes. From choosing the right business structure to smart payment strategies and avoiding IRS penalties, Andrew covers what every advisor needs to know. He also clears up common deduction myths, explains estimated tax payments, and reveals how to use your financial data to grow your business. Don’t let tax season stress you out - tune in now and take control of your finances! About Andrew Roed: Andrew Roed is an IRS Enrolled Agent, husband to a Travel Advisor and owner of a Company called Taxes For Travel Agents, LLC. Taxes for Travel Agents, LLC focuses on providing tax preparation, tax planning and most importantly financial education for Travel Advisors. taxesfortravelagents.com Facebook Group: Taxes for Travel Agents Today we will cover: SEMI CUSTOM BRAND KITS Browse our collection of pre-designed brand kits that are customized to your brand's unique personality by our talented Creative Director! _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

Are you struggling to crack the SEO code and get your travel business noticed? SEO expert Rebecca Lombardo shares exactly how travel advisors can boost their visibility and attract the right clients. She reveals why SEO isn’t just about Google anymore - platforms like YouTube and LinkedIn play a huge role too. Plus, she dives into the power of niche content, AI tools like Claude and ChatGPT, and the must-have website strategies to rank higher and convert more leads. Whether you're new to SEO or looking to refine your strategy, this episode offers actionable tips for optimizing your content, utilizing social media, and making the most out of your blog. Tune in now and start optimizing! About Rebecca Lombardo: Rebecca Bredholt Lombardo is a passionate marketing strategist and the founder of the Rebecca Lombardo Agency, known for her innovative approach to helping brands achieve their marketing goals. With over 15 years of experience in the industry, Rebecca has dedicated her career to crafting customized marketing solutions that resonate with businesses across various sectors. As a speaker and educator, Rebecca regularly shares her insights at industry conferences and workshops, empowering other marketers and business owners to refine their strategies and embrace innovative tools. Her genuine passion for seeing others succeed is at the core of her work. rebeccalombardoagency.com Today we will cover: WORKFLOW TEMPLATES Create an enjoyable booking experience for every one of your travel clients SEMI CUSTOM BRAND KITS Browse our collection of pre-designed brand kits that are customized to your brand's unique personality by our talented Creative Director! _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

Making the move to a new host agency can feel overwhelming - but it doesn’t have to be! In this episode, Ashley Theis from Constant Wayfarer shares her advice on navigating the transition smoothly and strategically. She covers the main reasons advisors switch hosts, key factors to evaluate (like commission structures and industry partnerships), and her step-by-step research process, including how to get insights from suppliers. Plus, she shares smart tips on financial planning, timing your transition, and communicating with clients and host agencies to keep things seamless. If a host agency change is on your radar, this episode is packed with must-know advice to help you make the switch with confidence! About Ashley Theis: Originally from Delaware, but currently calls Charlotte, NC home. Ashley has been in the travel industry since 2017. Formerly, she had worked for a television network and a non profit as an event planner and project manager. Since 2021, she has been full time with her travel agency, designing luxury trips all over the world for couples and families. theconstantwayfarer.com Today we will cover: SEMI CUSTOM BRAND KITS Browse our collection of pre-designed brand kits that are customized to your brand's unique personality by our talented Creative Director! TONIC Get 15% off your purchase when you use the code, TiqueSentMe _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

AGENCY EXPANSION ACADEMY IS BACK! → This signature program is your complete, self-paced blueprint for building a dream team of pros, streamlining your operations, and unlocking the kind of growth that feels effortless and sustainable. Consumer behavior is changing quickly, and the travel industry is feeling the impact. What consumers prioritize has changed drastically compared to five years ago. In this episode, Robin and Jennifer dive into the psychology behind these changes and what today’s travelers truly value. From the rise of personalization and emotional connections to the demand for seamless convenience in a digital era, they break down what’s driving modern buying decisions. Learn how to build stronger relationships, create friction-free client experiences, and leverage the power of community and social proof to stay ahead of competition. If you want to future-proof your travel business, this episode is a must-listen! Today we will cover: WORKFLOW TEMPLATES Create an enjoyable booking experience for every one of your travel clients ____ Ranked #6 on FeedSpot’s Top 25 Best Florida Business Podcasts JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

AGENCY EXPANSION ACADEMY - tiquehq.com/aea Dream teams don’t happen by chance - they’re built with strategy. In this episode, Robin and Jennifer break down the do’s and don’ts of hiring, from defining your vision to avoiding the nightmare of a bad first hire (yep, they’ve been there!). Drawing from their background in recruitment and HR, they share expert tips on when to hire, how to vet candidates properly, and whether employees or contractors are the right fit for your business. Plus, get the scoop on the latest hiring trends, part-time roles, and why your network is your secret weapon. For additional guidance, check out TIQUE’s newly revamped program, Agency Expansion Academy. Learn how to grow a team that will help you strategically scale your travel business from stressed out solopreneur to self-assured CEO! Today we will cover: WORKFLOW TEMPLATES Create an enjoyable booking experience for every one of your travel clients ____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com

REGISTER NOW! → WHAT TO DO, DELEGATE, OR DUMP IN 2025 Sales consultant and trainer Sara Murray joins this episode to discuss mastering the art of sales. From growing up with the ability to adapt to new environments to becoming a leader in sales training, Sara highlights the power of genuine connections, stepping outside your comfort zone, and taking action to build a more aligned and fulfilling business. Learn how to craft a strong value proposition, prepare for sales conversations, and balance persistence with empathy to foster trust. Sara also introduces the "emotional bank account," a game-changing approach to adding value in every interaction. If you're ready to refine your sales strategy and attract the right clients, tune in and start turning connections into conversions! About Sara Murray: Sara is a sales consultant, trainer, speaker and podcast host working with leaders and sales teams to unlock the untapped potential in their prospecting and business development efforts. Her platform, Prospecting on Purpose, empowers professionals via her virtual and in-person workshops to enhance their communication skills, approach prospecting creatively, confidently connect with clients, and address business needs rather than simply push products. As the host of the popular podcast "Prospecting on Purpose," Sara provides a valuable platform for discussions on prospecting, sales, business strategies, and mindset, leaving listeners with tangible takeaways and increased confidence. saramurray.com saramurray.com/podcast Today we will cover: SALES OBJECTION PLAYBOOK SAMPLE SERVICE SUITE & WELCOME GUIDE SEMI CUSTOM BRAND KITS Browse our collection of pre-designed brand kits that are customized to your brand's unique personality by our talented Creative Director! _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com