Marketplace Tech

There’s been quite a firehose of news this week, but we’re going to distill some of it into a nice, tall glass for you on today’s Marketplace “Tech Bytes: Week in Review.” We’ll dig into why some crypto insiders are upset with President Donald Trump over his preinaugural meme coins. Plus, the latest in the TikTok ban rollback and how Congress might respond. But first, amid the flurry of executive orders the president signed during his first week in office, he announced the Stargate project, a private, multiparty venture to build domestic artificial intelligence data centers. In attendance at the White House were OpenAI CEO Sam Altman, Oracle co-founder Larry Ellison and SoftBank CEO Masayoshi Son. The investment could be as much as $500 billion. Marketplace’s Meghan McCarty Carino spoke to Anita Ramaswamy, columnist at The Information, for her take on these stories.

Getting fast, comprehensive and accurate information is crucial during emergencies like the devastating wildfires still raging in the Los Angeles area. And over the last two terrifying weeks, one app has become the place to find it: Watch Duty. Operated by a nonprofit, the app was launched in 2021 to track wildfires in Northern California and now provides coverage for more than 20 states. Marketplace’s Meghan McCarty Carino spoke with David Merritt, Watch Duty’s chief technology officer, about how it all came together.

The explosion of artificial intelligence tools like chatbots has rocked the education world in the last couple years. It’s spurred efforts to prohibit, detect or otherwise build guardrails around these powerful new tools. Some educators, though are embracing them, and Colby College is doing it on an institutional level. Four years ago, before most of the public had ever heard about large language models, this private liberal arts college in Maine established a cross-disciplinary institute for AI to help educators and students integrate the technology into their curricula in an ethical way. We had the college president on back then to discuss, and today we wanted to check back in — this time with Michael Donihue, interim director of the Davis Institute for AI at Colby College.

There’s been a lot of doom and gloom in the tech sector in recent years — the feeling that so many of the advances in internet connectivity, social media and now artificial intelligence might have caused more harm than good, increasing the need for at least caution in the industry and even, possibly, government intervention. But lately a backlash to the backlash has been brewing among techno-optimists. Their movement is called effective accelerationism, a play on the effective altruism community, and its supporters argue that unrestricted technological progress is a force for positive change. It’s received more attention since Donald Trump won the 2024 election. Marketplace’s Meghan McCarty Carino spoke with Nadia Asparouhova, a writer and researcher who’s been following the rise of the effective accelerationist subculture, often shortened to e/acc.

It’s Inauguration Day, and a veritable who’s who of tech are in attendance for the swearing in of Donald Trump as the 47th president of the United States. The massive presence of tech leaders, overtly supporting or just making nice with Trump, represents a stunning reversal from his first term. Today, we’re looking back at what happened in between. President Joe Biden was often seen as taking an adversarial approach to the tech industry.

On this week’s Marketplace “Tech Bytes,” we’ll dive into President Joe Biden’s executive order on artificial intelligence plus a request Meta CEO Mark Zuckerberg made to President-elect Donald Trump. But first, tech news site The Information reported that TikTok plans to completely shut down its app in the U.S. on Sunday and will instead direct users to a website where they can read about the platform’s ban. According to that reporting, TikTok will allow American users to download their data — and, if the ban is overturned down the road, those users will be granted access to it immediately. Marketplace’s Kimberly Adams is joined by Maria Curi, tech policy reporter at Axios, to break down these stories.

California relies on a variety of tools to stop and mitigate wildfires, some as low-tech as dumping giant buckets of seawater on the flames. But on the higher-tech side is a new, AI-powered monitoring system called ALERTCalifornia, which was developed at the University of California, San Diego. It’s designed to speedily detect and report wildfires using a network of over 1,000 cameras and sensors. The developers say the network detected over 1,200 blazes across the state during the 2023 fire season, sometimes with impressive quickness. But the system wasn’t quick enough to prevent the current disaster in Los Angeles. Marketplace’s Kimberly Adams spoke with Cyrus Farivar, a senior writer at Forbes, who explored how the fury of the Palisades fire overwhelmed that human-made system.

As fires burn in Los Angeles, many people are going online to find ways to support people who have been temporarily or permanently displaced by the disaster. But like we’ve seen in the aftermath of recent hurricanes and floods, bad actors are spreading misinformation and financial scams. Marketplace’s Kimberly Adams spoke with Steve Grobman, chief technology officer at the cybersecurity firm McAfee, to learn more.

Scam calls about fake warranty renewals, non-existent credit card bills and more are still a global problem. But some companies and telecommunication providers are turning to AI chatbots to intercept the calls before they ever reach a real person. Marketplace’s Meghan McCarty Carino recently spoke with Dali Kaafar, founder and CEO of Apate AI, an Australia-based company creating these chatbots, about how his company is designing these bots to scam the scammers.

Since large language model chatbots hit the scene a few years ago, there’s been a lot of speculation about which jobs they might disrupt most. A lot of bets were on customer service. And recent data show they are becoming more common in the space. A Salesforce survey found a 42% increase in the share of shoppers who turned to AI-powered chatbots for customer service during the 2024 holiday shopping season compared to the previous year. But as AI becomes more powerful and more human-like, will AI voice agents become the norm, even for those more complicated customer cases now handled by human agents? The BBC’s Elizabeth Hotson looked into what a future of synthetic customer service might look like.

CES wraps up in Las Vegas this week. That’s the annual convention where some of the most cutting-edge consumer tech is unveiled. And while we still don’t have a prototype for Rosey, the housecleaning robot from “The Jetsons,” we’ll get into some of the big robot reveals for today’s Marketplace “Tech Bytes: Week in Review.” Plus, YouTubers are taking PayPal to court. A class-action suit alleges that the payments company is messing with their commissions on affiliate links. But first, Meta made big changes to its content moderation policy this week. Facebook’s parent company said it’s cutting ties with third-party fact checkers and switching to a community notes system like the one X uses. Marketplace’s Meghan McCarty Carino spoke with Joanna Stern, senior personal technology columnist at The Wall Street Journal, about her takeaways from the announcement.

This week, Meta CEO Mark Zuckerburg announced some big changes to content moderation strategy. The parent company of Facebook, Instagram, Threads and WhatsApp will no longer be contracting with third-party fact-checkers from the media and nonprofits as it has since 2016. Instead, Meta will follow the lead of X under Elon Musk and rely on crowd-sourced Community Notes to provide additional context on posts. Marketplace’s Meghan McCarty Carino spoke with David Gilbert, a reporter at Wired who covers online disinformation and extremism, to learn more about Meta’s latest pivot.

U.S. ports could be facing another strike as the deadline looms next Wednesday to settle a union contract for 45,000 dockworkers on the East and Gulf coasts. A major sticking point has been automation. Proponents argue that technology can make ports cleaner and more efficient; critics point to lost jobs, high costs and mixed productivity results. While the cost-benefit analysis of port automation is complicated, there are places where the model appears to be succeeding, like Rotterdam in the Netherlands.

By now you probably know the term “large language model.” They’re the systems that underlie artificial intelligence chatbots like ChatGPT. They’re called “large” because typically the more data you feed into them — like all the text on the internet — the better those models perform. But in recent months, there’s been chatter about the prospect that ever bigger models might not deliver transformative performance gains. Enter small language models. MIT Technology Review recently listed the systems as a breakthrough technology to watch in 2025. Marketplace’s Meghan McCarty Carino spoke to MIT Tech Review Executive Editor Niall Firth about why SLMs made the list.

A battle is brewing over the restructuring of OpenAI, the creator of pioneering artificial intelligence chatbot ChatGPT. It was founded as a nonprofit in 2015 with the goal of developing AI to benefit humanity, not investors. But advanced AI requires massive processing power, which gets expensive, feeding into the company’s decision to take on major investors. Recently, OpenAI unveiled a plan to transition into a for-profit public benefit corporation. That plan has drawn objections from the likes of Elon Musk, Meta and Robert Weissman, co-president of consumer advocacy group Public Citizen, which urged California authorities to ensure that as OpenAI reorganizes, it will repay much of the benefits it received as a nonprofit.

OpenAI closed the year with a bang, announcing a new, powerful AI model called o3. It could mark a significant step toward artificial general intelligence — an advanced form of AI that can learn or understand anything a human can. Plus, we’re mulling another tech prediction for 2025 — will AI assistants actually make our lives easier this year? But first, President-elect Donald Trump asked the Supreme Court to put the TikTok ban on hold so he might negotiate a deal to save the app in the United States. Marketplace’s Meghan McCarty Carino spoke with Paresh Dave, senior writer at Wired, about all these topics for this week’s Tech Bytes.

Artificial intelligence and promises about the tech are everywhere these days. But excitement about genuine advances can easily veer into hype, according to Arvind Narayanan, computer science professor at Princeton who along with PhD candidate Sayash Kapoor wrote the book “AI Snake Oil: What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference.” He says even the term AI doesn’t always mean what you think.

This episode originally aired on August 19th, 2024. Six years ago, Apple introduced a new feature on iPhones and iPads: The Screen Time Report. The feature promised to empower users to manage their device time and balance the things that are really important. But is it actually doing that? Caroline Mimbs Nyce, a staff writer at The Atlantic, recently wrote about why she thinks Screen Time is the worst feature Apple has ever made. She told Marketplace’s Meghan McCarty Carino that it sometimes feels like Screen Time is doing more guilt-tripping than empowering these days.

2024 was all about the artificial intelligence boom. That was true for Wall Street and Silicon Valley, but also the case on a wider, more practical level, with AI becoming increasingly visible in our schools, offices and social media feeds. AI advances are sure to remain a massive part of the tech economy, but in the coming year, we could see more sci-fi-like tech becoming reality, according to futurist Amy Webb, CEO of the Future Today Institute. Marketplace’s Meghan McCarty Carino spoke with Webb about some of the emerging trends she’s watching for in 2025, including a potential evolution in AI tech that she calls living intelligence.

Have you ever found yourself angry or outraged at a piece of content on social media? A disgusting recipe or shocking opinion? It could be intentional. Social media influencer Winta Zesu freely admits that she provokes for profit — and made $150,000 last year by posting content meant to elicit “hate comments.” She’s part of a growing group of online creators making rage-bait content, where the goal is simple: record videos, produce memes and write posts that make other users viscerally angry, then bask in the thousands, or even millions, of shares and likes. The BBC’s Megan Lawton reports.