Joel Richards

A toolkit of proven strategies and practices for building capacity and creating transformationRecent years have seen a proliferation of information on how to make change—in business, in social and environmental movements, and on a more personal scale....

People with confidence are cool. And cool people have all the fun!Confidence is sexy. Confidence is powerful. Call it what you want—chutzpah, charisma, or the cool factor. But whatever you call it, Randy Cohen, the CEO (Chief Energizing Officer) of...

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service...

Creating Authentic Customer Connections in a High-Tech WorldIn The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the...

Move into the Present Room and Enjoy Your Life“The Three Rooms is a heartfelt seminal text which addresses self-understanding in spatial and temporal terms, simple enough for a child to understand, yet deep enough to awaken a true spiritual...

An ancient starship with a mind just woke up. A young slave on his way to death just became its captain…Jess has been a prisoner his entire life. He’s watched his fellow slaves visit boobytrapped ships for weeks. None of them ever came back alive....