M. Tamra Chandler

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Feedback (and Other Dirty Words)

Feedback (and Other Dirty Words)

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For...

How Performance Management Is Killing Performance—and What to Do About It

How Performance Management Is Killing Performance—and What to Do About It

Rethink, Redesign, Reboot.Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes...