Answers For Elders Radio Network

If you want to age in place, or if you have parents that want to age in place, what are the best questions you should ask an aging-in-place specialist? Aging in Place specialist Paul Kocharhook, the CEO of Pathway Design & Construction, joins Suzanne Newman on the Answers for Elders Radio Show to share his advice for adult children that are helping their parents to plan to stay in their homes? Paul says, "The word planning, I think, is the most important piece. Because when I get a phone call from a homeowner, or a child — saying, 'My parent is in the hospital. They won't let them come home until the home is safe for them to to live in.' — those are the hardest things for a contractor, to have to turn around and jump on and be able to make the space safe. So the more that you can plan ahead, the easier that potential transition might be in the future. Once a fall happens, and their hip is broken, you have less options." Suzanne says, "Just because you see somebody that's got a certified aging in place designation on their card, doesn't necessarily mean they're the right person for you. Ask things like, how long have you been there? How many jobs have you done? What types of work? Who are your references? Do you have a portfolio of the types of things you've done? Those are all things that are absolutely valid, are they not?" Paul answers, "Oh, 100%, yeah. For me, we've been really lucky to be able to win some amazing awards for aging in place and universal design. It's awesome to be able to have that recognition as a contractor, but also it's a recognition for the homeowner, and all of our trade partners that work on these jobs for us, because really it's a team. It's not just me. It's all of these people who come together to create this space for these homeowners." How to find the right aging in place expert? Paul says, "I've asked this question a lot to my homeowners. When they contact us for aging in place, usually they have Googled 'aging in place.' Another term that gets used a lot is 'universal design.' And so I would start there. Also, I believe the NAHB [National Homebuilders Association] has a portal that you can go to, and look for aging in place. Visit PathwayDC.com or call 206-937-4809 for more information. If you're in the Seattle area, mention Answers for Elders to get a free consultation. Paul will come out, check out your home, make sure that it is safe, and talk about different potential projects, whether for now or in the future. National Homebuilders Association website At Answers for Elders: Bathroom Safety GuideAging in Place ChecklistAging in Place podcasts Mentioned in this episode: Legacy Estate Planning Legacy Estate Planning Chateau Retirement Chateau Retirement

Air quality for everyone is huge, even more so as we get older. Aging in Place specialist Paul Kocharhook, the CEO of Pathway Design & Construction, joins Suzanne Newman on the Answers for Elders Radio Show to talk about air quality, this other aspect of making a home safer. He also explains what it means for an expert to be designated as an Aging in Place specialist. Paul says, "When I'm thinking about air quality, I'm thinking about what are we introducing into our home, and how do we minimize the impacts on us. Also, a lot of us are experiencing wildfires during the summer. All that smoke just bombards us. So how do we continue to live in our home in a safe space? So, reducing the impact of that smoke getting into the home, because a lot of our homes are leaky. So are there some ways for us to to manage that? If they are leaky, how do we manage them once it's inside of the home, or how we stop it at the exterior? "It's like a glass of water. As we continue to age, we've been exposed to more chemicals over the years and that that glass just continues to fill up, and eventually it overflows. So how do we keep it at the level that it's currently at, trying so that we're minimizing future impact? Yeah, that makes sense." About expertise in this area, Paul explains, "The Aging in Place specialist designation is given out through the NAHB, the National Homebuilders Association. This is a course that we've gone through. I think almost all of my employees have been through it now. But the idea is really introducing aging in place in three separate courses, and each course gets a little bit deeper into how we think about projects and deal with different medical issues that they might be experiencing. Visit PathwayDC.com or call 206-937-4809 for more information. If you're in the Seattle area, mention Answers for Elders to get a free consultation. Paul will come out, check out your home, make sure that it is safe, and talk about different potential projects, whether for now or in the future. National Homebuilders Association website At Answers for Elders: Bathroom Safety GuideAging in Place ChecklistAging in Place podcasts Mentioned in this episode: Legacy Estate Planning Legacy Estate Planning Chateau Retirement Chateau Retirement

People don't necessarily know what aging in place is, and what kind of simple changes can be most impactful to make our home safer for ourselves and for aging parents when they visit. Aging in Place specialist Paul Kocharhook, the CEO of Pathway Design & Construction, joins Suzanne Newman on the Answers for Elders Radio Show to share adjustments we can make to our homes, from DiY projects to more complex upgrades. Paul also talks about sustainability. Regarding the simple changes, Paul says, "I would say adding handrails, like getting in and out of the house, adding a second handrail to the stairs. We have more control over one hand versus the other as we age, or we have some sort of medical condition, whether it's a stroke or something else. So what is your stronger side? As you're going down the stairs, maybe you have a handrail on the right-hand side, but going up maybe you don't don't have one. Well, let's add a handrail to the other side of the stairs. Just so you have the ability to go up and down safely on both sides. Sometimes that gets forgotten about, just having that safety measure in place. "We talked a little bit about grab bars, bathroom spaces. Those are those are great in showers. Whether you're five years old or 105... Suzanne said, "There's a surfacing that you can put over your existing tile." Paul says, "It's a roll-on product. We clean your shower floor and then we roll the grip onto the floor. And it's super durable, and it helps immensely in bathroom spaces. We've even done it in walkways outside, we're a little concerned about slippery areas. We're even using it on stairs. If you've got wooden stairs in your home, just adding that because if you're walking in socks, those stairs can be just a little bit slippery." Suzanne adds, "And it doesn't affect the the look of your tile at all. I actually use that product it in my own shower, because it was a little slippery when we first moved in. I have a shower mat, but the mat is not big enough. So we did get that product, and it was super easy. That's a DIY thing you could easily do." Paul adds, "If you have an existing bathtub and slipping in that bathtub is a potential issue, this is a good alternative, to help buy you a little bit of time." Suzanne asks, "You can convert a bathtub, pull the tub out and create a walk-in shower. That is not that's not a structural change for the most part, is it?" Paul answers, "No, it's not structural at all. These units, we drop these in there. We make them, we can customize it. If you have a weird-sized bathtub, we can customize it to fit in the exact space that you have." Visit PathwayDC.com or call 206-937-4809 for more information. If you're in the Seattle area, mention Answers for Elders to get a free consultation. Paul will come out, check out your home, make sure that it is safe, and talk about different potential projects, whether for now or in the future. National Homebuilders Association website At Answers for Elders: Bathroom Safety GuideAging in Place ChecklistAging in Place podcasts Mentioned in this episode: Chateau Retirement Chateau...

Baby Boomers are redefining retirement, and many, as long as they're able, want to keep living in their homes. Yet as they get older, one accident could change their future and shatter their dreams. So if you want to age in place, if you have parents that want to age in place, this program is for you. Paul Kocharhook, the CEO of Pathway Design & Construction, joins Suzanne Newman on the Answers for Elders Radio Show to talk about keeping our home safe as we get older. Paul says, "Nobody wants to hear that they're aging. And so I try to turn that conversation, about making it safe. How can we make your home safe for you? Or making it safe for parents who are going to come and visit? Because we have a lot of parents that come from out of country, for some of our clients, and they'll stay for the summer. So how do we make that bathroom safe for them, to be able to manage while they're here?" He adds, "When I started remodeling homes... we were starting to do remodels on bathrooms, and kitchens, and additions to make spaces better for homeowners. But some of the pieces that were missing were that thinking about more long-term. So, thinking about a bathroom as an example, there was there was a lot that we could do on the on the front end to prepare the homeowner for the future, where we don't have to add things right now, but everything's prepared. "So we did a fire restoration for [an elderly couple]. Half of their home had and caught fire, and so we were building it back, and they wanted us to put the house back as it was. I said, 'There's things that I can do now, not included in the insurance estimate, like I can put backing in your shower. You're telling me right now you don't need grab bars. But I can put backing in your wall right now, so that when the time comes, we can add those grab bars whenever you want.' They were insistent that, no, they were able to manage in their home as it was before, and they're going to continue to manage in the future. "Lo and behold, three months after we gave them their house back, they were calling us to add grab bars in the shower. [Now] it's not as easy of a task to do, when we're having to retrofit versus having all the backing in the walls that's hidden behind there, when we'd just be adding screws." About grab bars, Suzanne commented, "In 2023, we moved into a new house, and when we toured it and we walked in the bathroom, there's all these grab bars in the shower, and there's a walk in-tub. I looked at my husband and I said, 'Honey, this is for old people.' Here's me, you know, the expert. And he looked at me, and he kind of giggled and he said, 'Honey, we are old people.' I said, 'Well, I don't need all these grab bars in the shower.' Guess what? I use them all of the time. And I don't even realize that I'm hanging on to it when I'm turning around in the shower because of the slippery surface, and I'm glad they're there." Visit PathwayDC.com or call 206-937-4809 for more information. If you're in the Seattle area, mention Answers for Elders to get a free consultation. Paul will come out, check out your home, make sure that it is safe, and talk about different potential projects, whether for now or in the future. National Homebuilders Association website At Answers for Elders: Bathroom Safety GuideAging in Place Checklist

What is the most important question every family should ask before hiring anyone to care for a senior loved one? Host Suzanne Newman is joined by Daphne Davis of Pinnacle Senior Placements and Ellie Brown from Chateau Retirement to share their answers. This segment continues the conversation at Answers for Elders Radio in a new monthly series by Trustcasters™, vetted professionals who raise the bar in senior care. Suzanne says, "I'm going to say something very, very bold. I would bet 50% of placement advisors, if not more, should not be serving our seniors. They are not educated. They don't have the ethics or the morality. I have heard nightmare stories from people that think that they can serve our seniors. Daphne, what are some key questions that every family should have at the very forefront before they even get into hiring anyone?" Daphne answers for placement advisors, "Families get connected to advisors in a variety of ways, depending upon what their story is. They’re in a hospital, in a rehab, social worker, it's a variety of things. And so I think first of all, , 'Why are you recommending these people to me? What are they about? What do they stand for? How are they going to help me? Are they going to listen to me?' I mean, just the basics. "And then as you meet them, number one thing I'd ask them: 'What is your highest value in helping my family?' And depending upon how long it takes them to answer that, you'll know if they even thought about it. That should roll off their tongue, as 'Why are you even doing this job?' You ask them that, you'll get an answer." Ellie answers for senior living communities, "It's a family coming into a community. The questions that should be asked are: Who owns this building? Who really owns this building, and are you the operator, manager, or do you manage the building for the asset, for the bank? It's not wrong if you manage it, but what it means is, who owns the building, what what's the longevity of that building? What are the values of that company? How how truly regional are you? Those kinds of questions matter. And then, what is your tenure of your staff, and what are your staffing patterns, and what's your survey results? "I mean, start asking about care, stop getting blown away by the bells and whistles. If it's new and shiny, don't get spun by that. I got hit by that when I came into the industry for my mom. I got spun by the the prettiness of a new building, the shiny penny. And I didn't know the correct questions to ask. What is your philosophy? What is your value system with your tenants? Show me that. You show me that, then you're going to have somebody that all the way through is going to be caring for your loved one in all the right ways." When it comes to caring for older adults, trust isn’t optional—it’s essential. Learn more at AnswersForElders.com. Learn more about Daphne and Pinnacle Senior Placements at 1-855-734-1500 or visit PinnacleSeniorPlacements.com. Visit Pinnacle's specialist page on Answers for Elders. Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Visit

Answers for Elders Radio debuts a monthly series called Trustcasters™, by vetted professionals who are raising the bar in senior care. Host Suzanne Newman is joined by Daphne Davis of Pinnacle Senior Placements and Ellie Brown from Chateau Retirement continue their conversation about the state of the industry. This segment delves into the differences in the journey that families go through today in realizing that senior loved ones need care. Suzanne says, "I am fortunate, the fact that my mom lived at Chateau Pacific, and I always say my boot camp of learning this industry was its staff... But I realize now how rare that is... There's so much confusion in senior living. [Even] if someone is already living there, they still don't know necessarily the resources that may be available to them... There's obviously a secret source that Chateau Retirement has, but I think, really, that's the difference between it and so many others out there in the industry." Ellie says, "Back in the old days, I'm sure there was a lot of handshake, and a lot of networking in-person, whether it's a church or events or what have you. Maybe it used to be grandma, your church, your network. [Now] a lot of people go inside in their homes at night and shut the garage door, and it's online... I think we could put any industry in this conversation, and know that with the advent of social media, and the different levels of social media, and the instant information, and the viral. And then if you add deep pockets to nationwide operators, the people that are speaking the loudest on those platforms that are buying the most ads, that becomes the narrative, that becomes the place, right? "So senior living... the journey now, it's like a snake, there's so many points of context. There's so much research by the families, it's a longer search pattern now. It takes longer for them to get to the community. And there's more stops along the way. And there's a lot of distraction... So it's like anything, discretion, right? Consumer beware, discretion. And I think we need to decide what is our value, right? What is what are you really looking for? Are you looking for the best deal or are you looking for the best place and if you put money over the best place, you're wrong, right out of the gate. So if it looks like it's too good of a deal, it probably is." Daphne adds, "At the same time, we are in a time where some people — some decades of life — have one one foot in paper and one foot in digital. And so that is also adding to the the confusion. This group of people — those are the people we're still working with — shut down. They just stop. 'Okay, I'm doing nothing because it's beyond me. I don't even know how to navigate this world.' And so that's another thing that's happening. It happens every single week in my world. And I'm talking to 50-, 60-year-old children. We don't even know how to navigate this anymore." Ellie adds, "Or one viral bad video of a horrible experience that gets millions of views clouds the perception. Okay, it's like anything. One bad seed can pollute the whole thing, but that doesn't mean it's all bad... Maybe we should be educating on what to run from. Run! I think once we have families in our pocket, we're very expert at having those conversations, once we're with them. But there's a whole journey happening. Or not happening." Daphne agrees, "I would say it's not happening more than it's happening... And some of that, I think, it's just our times. We can talk about that sandwich generation. I think they're more exhausted. I don't think they have the bandwidth to embrace mom and dad's issues. I don't think they have the time, or that's a part of the perception that they have, in the day in the life of an American right now. And so what happens, the stories that I hear are, 'Mom says she's fine, so she's fine.' So there's a shut down before they even get anywhere." Ellie says, "I'm a business...

In a world where anyone can claim to be a senior care expert, who can you really trust? This month, Answers for Elders Radio debuts a new series of episodes by Trustcasters™, vetted professionals who are raising the bar in senior care. Trustcasters™ episodes will talk about what every family needs to know before choosing care for a loved one. From licensing to leadership, we’re pulling back the curtain — so you don’t get misled by unqualified, or even worse, unethical providers. This month, host Suzanne Newman is joined by Daphne Davis of Pinnacle Senior Placements and Ellie Brown from Chateau Retirement to start the conversation about the state of the industry. How do you ask the proper questions? How to you can you navigate this very complex journey of choosing care for a senior loved one? Suzanne says, "What we have seen in our industry in many ways is tragic. Since COVID, from my perspective, seeing the anguish and the confusion in families has been overwhelming. People don't know if they will have Medicare tomorrow. They're confused about their Social Security. They're confused about their financials. As aging seniors start to fail physically and mentally, their vulnerability makes them even more scared." Daphne says, "What I'm finding from families right now is a real a hunkering down, a pull within to rely on their own resources, their own intellect, doing their own nominal research, trying to educate themselves on their own... "The journey of finding care — when someone can no longer stay at home or they're in a vulnerable position because of an illness or cognitive issues — having somebody walk alongside you is probably one of the most important things that you could do in the journey... It's very much like if you had children in child care, you had resources amongst your parenting groups, a church, your neighborhood, whatever it was that you reached out to each other. We're not even doing that. I'm very active in the church that I attend, and people know what I do, but they're not reaching out to me. And so the phone calls that I get now are to fix a situation. "In the 25 years that I've been doing this job, I would have thought by now that [senior care providers] would have had a presence of an all levels, no matter what means or what community of care you choose. That our education would be high enough that our community would know more. They know less. And because people are withdrawing, because people are unsure about who to trust, they're making more mistakes." Ellie says, "Well, I'm one of those people that's actually grateful for COVID, because it shook the industry up. So my recommendation is we can't stop now, because the shake-up needs to continue. In fact, COVID made us look at practices and operations, and care and communication, and not just infection control, but all the manner of assisted living, independent living, and memory care, and how we communicate and get that messaging out. Great... "But now we need to look at the practices at a legislative level. As an industry level, what are the metrics, what are the policies? We need to grow up. We need to become more professional in our industry. Where other industries have so many metrics and protocols that would be followed, we just don't have that quite yet, in certain areas in our industry. And I'm not talking about the state, in the surveys, and the care. I'm talking about the cottage industry that surrounds senior living... the providers, the home health, the home care, but also the paid advisors. What does that mean, and what do we really look like? What do we stand for, and what are the highest standards? What is our code of ethics? And then drill it down from there." When it comes to caring for older adults, trust isn’t optional—it’s essential. Learn more at

The loss of a senior parent brings home renewed urgency for adult children to have difficult conversations with aging parents who struggle with declining health. Ellie Brown, VP of Sales at Chateau Retirement, joins Suzanne Newman on the Answers for Elders podcast to share the story of the recent loss of her father. Ellie says, "My own father, who has been a life force for my senior living career forever, because he's refusing to go live in 'those senior living places,' wants to be on his own. And the conversations in my own life have been trying to build the urgency with my family members, and him, to realize it is not a failure to move into senior living. You aren't admitting defeat because you decide you want to be in a safe environment, or you can live independently but maybe you don't need care yet, but you started falling. "My own father has been having medical issues, and falls, and falls, and me every Sunday for hours, 'Dad, I really want you to consider moving into senior living, because we know, Dad, it's proven that once you start [having] these falls... the rates exceptionally accelerate that you're going to have a traumatic fall. And your wish is to hold on to this ideal that you're going to somehow pass in your sleep, miraculously.' "And so I went on my vacation on July 20th -- and took him up for Father's Day in May, and gave him a hug, and I said, I'm going on vacation on the 20th. My last directive to you is no falling, and don't get into any trouble. So I was on my vacation and he was having a good time. He was talking about his tomatoes and having a lovely summer. And on the Saturday night before I flew out, I got the call from Harborview Trauma Center that he had had that tragic, traumatic fall. And he had been alone for hours upon hours in his home. And, and there we were, me trying to get back home. "And it was the Don't Wait Too Late — which I have the trademark pending already for. Now I'm living it. I respect that he had, and everybody has, the right to say, I choose to stay home. Do they really understand what that does to the grandkids, and the great grandkids, and the daughters, and the sons, who now have to live the trauma of the Trauma Unit at Harborview? I don't know that they truly understand that. "So how do we build the urgency to say, it's not defeat? No, it is not defeat to say, 'This next adventure, I'm going to embrace that. This next adventure, I'm going to go in there and make it what I need and want it to be.' My dad was cognitively fine. He was fine. He could have done cognitively another ten, 15 years... Don't Wait Too Late is getting ahead of it, because if you're ahead of it, you get to choose where. "So let's say my dad had survived this fall. He would have been still injured enough where he wouldn't have been on the front end of that decision. Did we lose some years because I didn't effectively get him convinced? Maybe. "My personal story is a teaching moment for us all. How do we build urgency without scaring people away, but also have that hard conversation to say it's time, or something's going to happen. You're either not going to survive — and it's going to be brutal for your family — or you're not on the front end of that decision, because then all sorts of other things come into play. Do you have the right POA, do you have the right executor?" Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit

We are honored today to talk about stories of the past., the richest stories with our older adults, and think about the history and legacy that they bring to our lives. Suzanne Newman on the Answers for Elders podcast is joined by Chris Serold, former VP of Marketing at Chateau Retirement who collects stories of their senior living residents. As she quotes from one collection, A Legacy of Reflections: "Our life on Earth is represented by a hiking trail in the Pacific Northwest wilderness or mountain setting. Many days of our lives are spent walking. Sometimes we walk alone. Sometimes we walk with others. Family, friends, teachers, coworkers. Doctors, advisors. Helpers and caregivers. Our walk of life may include adventure, challenges, building relationships, love, growth, leadership and sadness." This book, Legacy of Reflections, is a compilation of the stories of residents who have passed away or moved from Chateau at Bothell Landing prior to 2025. Chris explains, "I had worked at Chateau since 2000. In the year 2010, I retired. About eight months later, my phone rang, and it was the executive director at the building at the time. And he said, I'm calling because we need an activity director. And I said, 'You want a 69-year-old activity director?' ... So I did the activity director job until 2016. And then I retired again. In 2016, the owner of the company. Jim Godfrey, wanted me to write resident stories, so that the staff could read their stories and have a better understanding of the people they serve. "So I came back and did Resident Stories, and then it was maybe a year. And pretty soon the residents started saying to me, 'What are you doing with our stories?' And so I told them that we would put them in books for the staff lounges. And they said, 'Well, can we read the stories?' And I said, 'Sure, I will make up books that we will put in the libraries and the lobby areas, so that you can sit and read the stories.' "Invariably, if I asked a resident, or I talked to a resident, about doing their story, they say to me, 'I really don't have a story.' And so I have to remind them that everybody has a story... maybe we should just sit and talk about their lives... And if the staff is reading them, the staff, this is a new education for the staff. They have no idea what it is to live without running water. They have no idea what it is to go to a one-room schoolhouse. And so when they start to read these stories, then it is it sparks a conversation. Not only with that resident, but it sparks a conversation with the staff when they are in the staff lounges." Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit Chateau's specialist page on Answers for Elders to hear more of their shows. Check out our affiliate podcast Alzheimer’s Speaks. Mentioned in this episode: Chateau Retirement Chateau Retirement

How many jobs let you say, "I made a difference in somebody's life today?" Caregivers at senior living communities help residents with activities of daily living, who can mostly live independently, but maybe they need a little assistance with showering, or dressing, or any other types of activities that may be a little bit of a challenge as we age. Hiwot Yeshitla, a caregiver for Chateau Retirement Communities, joins Suzanne Newman on the Answers for Elders podcast to talk about the role of caregivers at Chateau. Hiwot says, "Caregivers do daily activity tasks for a resident. Everybody is different. Individual care starts with dressing, reminding, giving medications, taking them to the activity room, or to lunch... It's easy for us to do things for them... By doing a little thing, they just appreciate it. And then when they are doing something, they feel liked and happy. "When I go there, and maybe their family member [isn't] there for them, I'll just go and stand with them, listening to them, and just [help] them meet the day. They forget being sad... Maybe today's their birthday, and maybe there's no family to visit them. I’m there [with them], 'How old are you? Just ask questions...'" Suzanne asks, "If somebody wants to come to work for Chateau Retirement, what advice would you have for them?" Hiwot answers, "They have to have a big heart when they come. Just be willing to help people." Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit Chateau's specialist page on Answers for Elders to hear more of their shows. Check out our affiliate podcast Alzheimer’s Speaks. Mentioned in this episode: Chateau Retirement Chateau Retirement

Often we take for granted all of the factors that make residents safer in senior living communities. Chateau at Bothell Landing's Maintenance Director Loren Adams joins Suzanne Newman on the Answers for Elders podcast to talk about not only building upkeep, but longevity of staff, and helping residents in little ways that are a huge help. Loren says, "They should be comfortable there. They should feel safe and secure and relaxed almost to the point where, rather than being apprehensive about making that transition in their lives, they should feel like, oh, this is the best move I ever made because now I can just relax and enjoy the rest of my life, and not worry about the little things. "I always try to remind [my staff] that we're only as good as the work we do for the residents. When we get the positive feedback from the residents, that's huge. When I hear a compliment about one or two of the people, I like to share that with the team, just to let them know that what they're doing is appreciated and recognized. And just because maybe they singled out this individual or that, it's an example of how much the residents appreciate the team as a whole. "And it can be something so, so small. Residents might have a hard time opening a window, that any of us could go in and just slide the window open really easy. But when you get asked to do things like that, you realize how frustrating, and maybe even discouraging that might be, for those residents. Like, wow, they can't even open their own window anymore. And so the guys go in, and they're just glad to help. And to see that the appreciation for just those little things, that we take for granted I think is is huge. "And I think that's why our residents stay as long as they do. We have residents that have lived there for years because they get to know the people. They get to know the staff who have also been there for years. It just doesn't feel like you're at a business. It's like you're in this community where everybody knows everybody." Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit Chateau's specialist page on Answers for Elders to hear more of their shows. Check out our affiliate podcast Alzheimer’s Speaks. Mentioned in this episode: Chateau Retirement Chateau Retirement

Aprill Uskoski and Stacey Greenshields join Suzanne Newman on the Answers for Elders podcast to talk about building a senior living community culture, and how Chateau Retirement Communities stands out for their employee culture, hiring, creating supportive leadership, being valued, and creating a path for people to grow within the organization. Aprill Uskoski is Senior Human Resources Director for Chateau Retirement. Stacey Greenshields is Senior Recruiter and Employee Wellness Director. Stacey says, "Chateau does an excellent job of really caring for our employees and going above and beyond. I first started here back in 2012, almost 13 years ago... And what Chateau does for their employees, from their orientation to the Bloom program that we have, our wellness program to our benefits, we have the Employee Appreciation Fund. I mean, I could just go on and on, we just do a lot of different things for our employees. I think if you have happy employees, it turns into happier residents. And so then you get those residents laughing in the dining room because our employees are so happy to be here, because Chateau invest a lot of time and money into making sure that they're happy." Aprill says, "It starts with the culture of just what we bring. We have to show it. So if we don't show it, then what's the point? So what we practice every day, it's what you see. From the top to the bottom, everyone's equal. We treat everybody kind. I've been here for 25 years and there's a reason for that. I help create a lot of things at the Chateau. So, when you see the birthdays for the residents, we do that for the employees. There's a reason that a lot of them stay here for as long as we do. Like Stacey said, from our onboarding to our hiring process to... we just have a good time here. "You can you can train anyone to do a job. You can't train how people treat others. So you have to look for those people that really care for people. And that's what you try to find in everyone. You can't be perfect every time, but you really look for people that want to take care of others. We have a thorough process when it comes to hiring for a reason. Sometimes people just say it takes a little while, but that's okay. We've got to find the right people to take care of." Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit Chateau's specialist page on Answers for Elders to hear more of their shows. Check out our affiliate podcast Alzheimer’s Speaks. Mentioned in this episode: Chateau Retirement Chateau Retirement

Derek Larson and Lacy Steed join Suzanne Newman on the Answers for Elders podcast to talk about a new program for senior living residents with Alzheimer's and dementia. Lacy talks about the additions of sensory walls, aromas, and the addition of life-skills stations that bring back memories. The program is at Chateau Gardens, part of Chateau at Bothell Landing in Bothell, Washington. Derek Larson is Executive Director, and Lacy Steed is Vice President of Life Enrichment, at Chateau Retirement Communities. This week's show was recorded at Chateau Pacific in Lynnwood, Washington. Lacy explains, "We did a lot of research on this. I would say right now, probably about two years that we've been doing this. We went and visited other communities. We spoke to a lot of staff, residents, family members, and higher-up leadership. We went to over 15 communities throughout the state, because we wanted to try to get a vibe of what people are doing, what works and what doesn’t. And it was really eye opening. Chateau Gardens, I hope it becomes just something that is the norm, not the exception. "People think that when you have dementia or Alzheimer's, that you're just in a nursing home. That's it. And you're just watching TV and you're unable to do anything. And that is far from the truth. There is still so much that residents with dementia and Alzheimer's can give and talk about and do. They can still share stories and participate in activities. And they're so they're one of my favorite populations because you just never know what they're going to say, what they're going to do, what they you can do. And it's amazing." Derek adds, "Some of the activities can create some of that light-bulb moment for residents, like that music bringing that light back in people's eyes. For me, I was talking in the first segment about my mom having been diagnosed with dementia early. Up until the very end, she was able to play piano. You put sheet music in front of her and she could just play. She couldn't even hardly talk, but she could play. And you can see in her eyes, it created this something in her brain that just put her on fire. So the idea is, we want to create that light and that spark through the activities and everything else we do. So much of what Lacy's department does, and the activities, will play a huge role in that." Lacy says, "We are trying to incorporate ways for them to be active... Arch Design [makes] amazing senior living, tactile wall art that the residents can touch, so they can get just a sense of appreciation, sensory, tactile, everything. Get those neurons, synapses, inspiring everything... "We do doll therapy. We've actually purchased really nice new babies that will breathe and feel like actual dolls the residents just love to hold and touch and care for. "We are working on creating life-skill stations. Those are little places, for instance like a laundry area, or a makeup area, where the residents can just go and sit and tinker and play, and hopefully just go back to their days of working or getting ready for work, anything. And they are very effective... We even have an office space where we bought an old-school typewriter and a Rolodex and anything that you can think of from their era. "Aroma Impressions [makes] a scientifically-based product that works to elicit memories for older adults. It is a very fine mist that you can't even see. And it's just slight enough that you can walk into memory care, and it's just a very lovely smell. You would never know that it's there, but it just makes it smell homey." Chateau at Bothell Landing is located at 17543 102nd Ave NE in Bothell, Washington 98011-3787. Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated

Derek Larson and Amanda Krueger join Suzanne Newman on the Answers for Elders podcast to talk about a new program for senior living residents with Alzheimer's and dementia. The program is at Chateau Gardens, part of Chateau at Bothell Landing in Bothell, Washington. Derek Larson is Executive Director, and Amanda is Vice President of Health Services, at Chateau Retirement Communities. This week's show was recorded at Chateau Pacific in Lynnwood, Washington. Amanda explains, "We really wanted to bring a program together that looked at the resident and not the disease. And so what did that, as far as the care part of it, was the individualized care plans, the staff training, and then also making sure the staff is really taking the time with the residents. And so it took a lot of work. "One thing that we implemented was a lower staffing ratio with our expansion at Bothell. We have that down to a 1 to 7 for just our caregivers, and that just allows for that resident and and staff person to really develop a bond, so that way they can still get their input as best they can. Maybe it's not verbally, but maybe it's through action, seeing their eyes light up when music plays." Suzanne asks, "You and Derek have both talked about treating the patient rather than the disease. How does that differentiate when it comes to care?" Amanda answers, "I think it just allows the resident to be who they are, and to still allow them to be as independent as they go around. And having the staff trained well enough to understand that just because they have dementia, that doesn't mean they can't still wash their face, something simple where, let's have that staff give them a washcloth, and then kind of mirror the action of washing a face, and still allow that resident to be as individual and independent as they can and promote that." Suzanne says, "Derek mentioned a little bit about how the family is more engaged. How does that happen in the care plans? Amanda replies, "Letting them give us information. You know, maybe Sally has a hard time bathing, but that the family members let us know that she likes bananas. So let's [have] a banana before we take a bath, and then that helps make it more individualized. So, taking as much data that we can from our family members, or our staff too, because our staff spends a lot of time with our residents. All the little tips and tricks, and making sure then that everybody knows what it takes, to make sure that residents care for them." Derek adds, "We had something really cool happen at Bothell kind of organically, I think as we got more relationships built with our residents and their families. A lot of the spouses actually created their own groups within our space at Chateau Gardens. So every week they would sit down in our outdoor courtyard, and they would just hang out. Talk, as if things were just as they are, meeting each other in the journey. And the spouses could also kind of relate to one another at the same time. And it just it was really cool to see that organically just grow from having that space, just be welcoming in that way." Chateau at Bothell Landing is located at 17543 102nd Ave NE in Bothell, Washington 98011-3787. Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit

Chateau Retirement Communities Executive Director Derek Larson joins Suzanne Newman on the Answers for Elders podcast to give an overview of the Alzheimer's epidemic and how it's affecting caregivers. Chateau Retirement is launching a new program primarily for senior living residents with Alzheimer's and dementia at Chateau Gardens at Chateau at Bothell Landing in Bothell, Washington. Derek talks about the program came about and how it's going. This week's show was recorded at Chateau Pacific in Lynnwood, Washington. Derek shares his family experience. "My mom was diagnosed with dementia really, really young. She was only 51 when she passed. And as a 16-year-old kid, I didn't really know how to process that very well. And it was really challenging. Taking care of her was one of the hardest things ever did in my entire life. And was one of the most isolating times in my life. And so, going full 360 to being here today and having this opportunity, it means the world to be able to give back to the people that really need that love, and care, and that don't need to have less than a life just because they have this disease." He adds, "It's just such a under-served population that we really, really felt the need to meet those people's needs as best we could. And so we decided to fully revamp the programs we were offering. And we created a task force to work on revamping that as well. As a team, we interviewed tons of our own staff. We interviewed some of our senior leadership. We toured many communities around the area to see where memory care units and communities were really knocking it out of the park. We did tons of research. "Through all of that, we came to the realization that we wanted to create a space where people feel like it's home. They belong. They're at a place where they can be happy, healthy, live long lives. They can be engaged in whatever ways they want. It's just harder to do in that space, because people are not as able to vocalize their wants and needs. "The biggest surprise is that it was really simple. It's not easy, but it's really simple. What people need is understanding who we are serving. It's just such a simple thing that just gets missed because people are so stuck on treating dementia and Alzheimer's instead of treating the person in front of them. "We can see it quickly, even though we're still in the process of implementing everything we would like to. It didn't take long to just get a sense when you walk into a place of the way it feels. There's an energy, and you get an energy from the residents where you see them engaged, you see the staff engaged, you see smiles, you see family getting more involved. You see the rest of the community who have friends in memory care that had the stigma against it, and now feel like they feel empowered to be there and they want to be there. What we strive for is to be a community." Chateau at Bothell Landing is located at 17543 102nd Ave NE in Bothell, Washington 98011-3787. Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington's Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online or call 800.960.1944. Also visit Chateau's specialist page on Answers for Elders to hear more of their shows. Check out our affiliate podcast

Bonnie Brindle, The Anxiety Avenger, joins Suzanne Newman on the Answers for Elders Radio Show to talk about strategies to reduce anxiety. This segment focuses on coping with grief, "tire-swinging seniors,” and essential support for caregivers. Bonnie says, "There's actually a prescription. It's called the nature pill. You can go to your primary and be prescribed 20 minutes a day in nature to help yourself re-ground to your surroundings. Way better than medication in most cases. I help people with creating wildlife imagery. Not everybody can get out into nature in the situations that they're in, but in our minds, we can go anywhere we want to and we can communicate in any way we'd like to. Wildlife imagery has helped me be able to do things like sit in an MRI tube for 35 minutes while I'm completely trapped and listening to all kinds of noise. A lot of things that I struggle with, animals have helped me get through." Bonnie Brindle is The Anxiety Avenger™. As a psychotherapist, author, educator, and international speaker, Bonnie has helped countless people find calm in the chaos using a unique blend of talk therapy, evidence-based energy work, and alternative healing methods. Bonnie’s mission is to support others who choose to soar above the chaos to identify and crack the crazymakers' code—the key to living your best life! Cracking the Crazymakers’ Code: 9 Simple Steps to Ease Your Anxiety Is it possible to ease your anxiety and create a path to lasting peace of mind?' From adolescence to early adulthood, Bonnie Brindle’s life was an endless carousel of anxiety, panic attacks, and stressful relationships. In Cracking the Crazymakers’ Code, she reveals how she clawed her way back to a life worth living — one filled with opportunities, health and wellness, and, most of all, gratitude. Using her own journey as a road map for radical healing, she invites you to join her as you reclaim the life you were born to live. Each chapter encourages you to reflect on your own experiences and life challenges, reprogram your own thinking, and take action steps toward solutions you may not have thought possible. In nine simple steps, Bonnie will guide you toward your own path to Personal Transformation. This book is available as a personalized copy from her website and online at Amazon (including Kindle eBook), Barnes & Noble, and Goodreads. The Audible version will be ready by July 31, 2025. Links: Bonnie's websiteThe Avenger’s 5 Top Tips to Ease AnxietyCracking the Crazymakers’ CodeMusings from the MenagerieSpeakerHubLinkedIn Check out our affiliate podcast Alzheimer’s Speaks Mentioned in this episode: Legacy Estate Planning Legacy Estate...

The Anxiety Avenger, Bonnie Brindle, joins Suzanne Newman on the Answers for Elders Radio Show share her top five tips for self-care. As she explains, "You can't be anxious and grateful at the same time." Also, "Respond [to triggers] by backing off... Flight attendants tell you, put your mask on first. It makes sense everywhere in life, your mask goes on first." 1) Breath work. 2) Meditation. 3) Hydration, a couple liters a day is a good average for everybody. 4) Movement, whatever you're capable of. 5) Take a few moments for gratitude. Bonnie says, "At night I put a glass of water next to the bed. Sometimes I might get thirsty at night. I'll have some, but in the morning first thing to hydrate. Seniors do not hydrate enough. As we age, seniors have less [sense of] thirst, less feeling for thirst than when we're younger. We may not even realize it, but if we're having headaches, or feeling dizzy, or feeling at risk of falling, or we pinch the skin in our arm and it doesn't bounce back immediately, we need to hydrate." Bonnie Brindle is The Anxiety Avenger™. As a psychotherapist, author, educator, and international speaker, Bonnie has helped countless people find calm in the chaos using a unique blend of talk therapy, evidence-based energy work, and alternative healing methods. Bonnie’s mission is to support others who choose to soar above the chaos to identify and crack the crazymakers' code—the key to living your best life! Cracking the Crazymakers’ Code: 9 Simple Steps to Ease Your Anxiety Is it possible to ease your anxiety and create a path to lasting peace of mind?' From adolescence to early adulthood, Bonnie Brindle’s life was an endless carousel of anxiety, panic attacks, and stressful relationships. In Cracking the Crazymakers’ Code, she reveals how she clawed her way back to a life worth living — one filled with opportunities, health and wellness, and, most of all, gratitude. Using her own journey as a road map for radical healing, she invites you to join her as you reclaim the life you were born to live. Each chapter encourages you to reflect on your own experiences and life challenges, reprogram your own thinking, and take action steps toward solutions you may not have thought possible. In nine simple steps, Bonnie will guide you toward your own path to Personal Transformation. This book is available as a personalized copy from her website and online at Amazon (including Kindle eBook), Barnes & Noble, and Goodreads. The Audible version will be ready by July 31, 2025. Links: Bonnie's websiteThe Avenger’s 5 Top Tips to Ease AnxietyCracking the Crazymakers’ CodeMusings from the MenagerieSpeakerHubLinkedIn Check out our affiliate podcast Alzheimer’s Speaks Mentioned in this...

The Anxiety Avenger, Bonnie Brindle, joins Suzanne Newman on the Answers for Elders Radio Show to talk about the rollercoaster of emotions brought about for seniors facing senior living transitions. She identifies signs that your senior loved one is in need of assistance, such as cleanliness changes, dizziness, feeling sluggish, and avoiding contact. Then she provides advice on how to approach a conversation with your loved one about their anxiety. Bonnie says, "You're noticing something that's making you feel uncomfortable, or maybe you're worried or anxious. That's not the time to approach a conversation. When you can center yourself and get your own breath quieted, and ask questions — do not make statements or demands like you shouldn't- This isn't- whatever. [Ask] questions: how you're feeling about, what you've been up to lately? Are you feeling well? How can I help you right now in the situation that you're in? Asking questions is always a softer way to approach someone than starting to tell them what you think they would do." Bonnie Brindle is The Anxiety Avenger™. As a psychotherapist, author, educator, and international speaker, Bonnie has helped countless people find calm in the chaos using a unique blend of talk therapy, evidence-based energy work, and alternative healing methods. Bonnie’s mission is to support others who choose to soar above the chaos to identify and crack the crazymakers' code—the key to living your best life! Cracking the Crazymakers’ Code: 9 Simple Steps to Ease Your Anxiety Is it possible to ease your anxiety and create a path to lasting peace of mind?' From adolescence to early adulthood, Bonnie Brindle’s life was an endless carousel of anxiety, panic attacks, and stressful relationships. In Cracking the Crazymakers’ Code, she reveals how she clawed her way back to a life worth living — one filled with opportunities, health and wellness, and, most of all, gratitude. Using her own journey as a road map for radical healing, she invites you to join her as you reclaim the life you were born to live. Each chapter encourages you to reflect on your own experiences and life challenges, reprogram your own thinking, and take action steps toward solutions you may not have thought possible. In nine simple steps, Bonnie will guide you toward your own path to Personal Transformation. This book is available as a personalized copy from her website and online at Amazon (including Kindle eBook), Barnes & Noble, and Goodreads. The Audible version will be ready by July 31, 2025. Links: Bonnie's websiteThe Avenger’s 5 Top Tips to Ease AnxietyCracking the Crazymakers’ CodeMusings from the MenagerieSpeakerHubLinkedIn Check out our affiliate podcast Alzheimer’s Speaks Mentioned in this...

Bonnie Brindle joins Suzanne Newman on the Answers for Elders Radio Show to talk about how to recognize and reduce our anxiety. She explains why she calls herself The Anxiety Avenger, and how that informs her work. She shares about recognizing anxiety in its many forms: anger, frustration, withdrawal, and depression. With a heart for healing and a toolkit full of transformational strategies, Bonnie Brindle shares her personal journey from anxious to empowered—and how she’s now guiding seniors and caregivers to do the same. As a psychotherapist, author, educator, and international speaker, Bonnie has helped countless people find calm in the chaos using a unique blend of talk therapy, evidence-based energy work, and alternative healing methods. If you've ever felt like anxiety is running the show in your golden years, this is your backstage pass to reclaiming peace and purpose. Bonnie says, "When I was in my teens and twenties, I dealt with debilitating panic disorder and agoraphobia, and I have since — over these decades — figured out how to let a lot of that go, because anxiety is just trapped energy, to let that go safely and without medication. So I completely transformed my own life. And that's what I want to share with others so they can let go of what's holding them back." Bonnie Brindle is The Anxiety Avenger™. She is a psychotherapist, author, licensed educator, transformational coach, and international speaker. Incorporating alternative modalities with talk therapy and evidence-based energy practices, she’s created a path for anyone struggling with anxiety (like she used to) to find personal peace. Bonnie’s mission is to support others who choose to soar above the chaos to identify and crack the crazymakers' code—the key to living your best life! Cracking the Crazymakers’ Code: 9 Simple Steps to Ease Your Anxiety Is it possible to ease your anxiety and create a path to lasting peace of mind?' From adolescence to early adulthood, Bonnie Brindle’s life was an endless carousel of anxiety, panic attacks, and stressful relationships. In Cracking the Crazymakers’ Code, she reveals how she clawed her way back to a life worth living — one filled with opportunities, health and wellness, and, most of all, gratitude. Using her own journey as a road map for radical healing, she invites you to join her as you reclaim the life you were born to live. Each chapter encourages you to reflect on your own experiences and life challenges, reprogram your own thinking, and take action steps toward solutions you may not have thought possible. In nine simple steps, Bonnie will guide you toward your own path to Personal Transformation. This book is available as a personalized copy from her website and online at Amazon (including Kindle eBook), Barnes & Noble, and Goodreads. The Audible version will be ready by July 31, 2025. Links: Bonnie's websiteThe Avenger’s 5 Top Tips to Ease AnxietyCracking the Crazymakers’ CodeMusings from the MenagerieSpeakerHub

Award-winning, nationally recognized physical therapist J Kele Murdin joins Suzanne Newman on the Answers for Elders Radio Show to talk about some assessments that she does to test older people for their risk of having a fall. One in every five senior falls results in a serious injury, such as a broken bone, or head trauma, or a broken hip. Avoiding falls is paramount. Kele says, "I want to share a few assessments that we do, because I think they are light bulb moments for people who've never really stopped to think about what's putting them at risk. And as a physical therapist, that this is the kind of thing we do all the time. When I have a patient come in to be assessed for falls, these are the kinds of tests that I would do, and also what you should be able to do. "[Sit] in a chair, stand up and sit down with without using your hands five times in less than 10 seconds. If it takes you more than 10 seconds to stand up and sit down five times, that's indicative of weakness, or some kind of impairment in your legs that's increasing your risk of falling. The prescription for that would be, do that. Keep working on sits and stands, because it's such a functionally critical movement. That would be the exercise. "I would say there's a lot of folks that can't stand up without their hands, and — especially as we get older — that's fairly common. So for those folks, I would have them do their sit-stand on the arm of the couch, because it's usually a little higher, right? It's not 18 inches. It might be 24. Or from the edge of their bed if it's higher. And now from a higher surface, I can do a stand without using my hands. And that's where you would do your exercises." Kele specializes in fall prevention and caring for older adults. She is the founder of Murdin Therapy LLC and Group Otago. Reach her at Murdin Therapy or call 425-306-0502. Groupotago.com offers group fall prevention exercise programs and has a ton of information. Check out our affiliate podcast Alzheimer’s Speaks. Mentioned in this episode: Legacy Estate Planning Legacy Estate Planning Chateau Retirement Chateau Retirement